Bilingual Corporate Concierge

Position: Bilingual Corporate Travel Concierge
Elevate client experiences as a Bilingual Corporate Travel Concierge with John Paul in Toronto. Provide travel, dining, and event planning services to clients in both English and French.

This full-time position located in Toronto's Financial District requires fluency in English and French. As a key player, you will offer high-touch service to assist clients over the phone and via email. Ideal candidates embrace change, thrive in a fast-paced atmosphere, and excel at delivering outstanding customer service.

Key Responsibilities:

• Exceed client objectives through personalized service

• Research and recommend tailored travel solutions

• Provide support for program benefits and redemption

• Foster relationships with travel and dining service partners

• Share client feedback with management for continuous improvement

Requirements:

• Minimum 1 year in customer service or call center

• Fluency in English and French (spoken and written)

• Passion for travel and hospitality

• Strong multitasking and communication skills

• Experience with CRM platforms like Salesforce

Bring your bilingual skills and client service passion to enhance customer experiences at John Paul in Toronto.
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