Tolls and Violations Specialist at Hertz

Embark on a career with Hertz as a Tolls and Violations Specialist in Etobicoke, ON. This entry-level role focuses on processing violations and providing outstanding customer support.

As a full-time Bilingual Tolls and Violations Specialist, you will be responsible for managing the processing and payments of parking, toll, and traffic infractions. The job requires excellent organizational skills, and you're expected to provide detailed responses to customer inquiries in both English and French. Administrative tasks and support to the Tolls and Violations team are also part of the role.

Key Responsibilities:

• Process traffic violations efficiently online

• Maintain precise payment and records management

• Timely response to customer and internal inquiries

• Manage office administrative tasks effectively

• Sort incoming communications and direct them appropriately

Requirements:

• Educational background in business administration or customer care

• Call center experience is advantageous

• Strong organizational and problem-solving skills

• Proficient in Microsoft Office tools

• Excellent bilingual communication skills

Utilize your skills in a supportive environment to enhance Hertz's customer service operations.
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