Bilingual Client Services at AGF

Position: Bilingual Client Services Role at AGF
AGF Management Limited seeks experienced bilingual Client Services Representatives passionate about customer service. Work remote three days a week and from downtown Toronto office two days, delivering exceptional support.

Join AGF's dynamic Client Services team where your skills in both English and French will thrive. You'll serve as the primary contact for advisors and investors, responding to inquiries and providing insights on accounts and products. This role requires a collaborative spirit and the ability to maintain professional interactions in a fast-paced environment.

Key Responsibilities:

• Address advisor and investor inquiries via phone

• Resolve customer requests, liaising with other departments

• Maintain professionalism and rapport with every client

• Work rotating shifts between 8 AM and 8 PM

• Stay updated on AGF’s products and services

Requirements:

• Post-secondary education; securities course preferred

• 1-3 years of contact center experience

• Fluent in English and French, both written and spoken

• Excellent customer service mindset and professionalism

• Problem-solving skills and ability to multi-task

Elevate your career by providing top-notch service in a supportive environment at AGF.
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