Customer Service Expert; Paid Training

Job Description

Now Hiring – Customer Service – Call Centre Health Care Support. The role involves connecting with customers to resolve account issues and provide solutions beneficial for both customers and our organization.

Pay: $17.60 per hour.

Hours: 37.5 hours per week (Monday‑Friday). Must be available for any shift between 8:00am – 7:30pm. No weekends. Opportunity to earn extra money on Canadian holidays.

75 Eglinton Ave E, Toronto, ON (Yonge & Eglinton).

• Prior customer service experience (call center experience is a plus)
• Professional verbal communication skills
• Outstanding attendance & work ethic
• Strong ability to navigate multiple systems while speaking with customers
• Self‑motivated
• Problem‑solving and critical thinking
• Proficient in time management
• Negotiation skills
• Goal‑oriented
• Good typing/keyboarding skills
• Ability and openness to work professionally with a diverse customer base
• Works well in a team setting
• A criminal background check is required (#ZRPSG)

Alliance One is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. We will accommodate candidates in accordance with the Ontario Human Rights Code for all employment activities, including the recruitment process. Alliance One Ltd. is committed to accommodating persons with disabilities throughout both external and internal recruiting activities. Applicants requesting accommodation will be consulted about their needs and appropriate accommodation will be provided.