Part Time Customer Service Agent

Position: Part Time Customer Service Agent at Impark
Become a crucial part of the temporary Customer Service team at Impark's Metro Centre. This part-time role focuses on customer support and data entry while handling inquiries and transactions efficiently.

As a Customer Service Representative at Impark, you will engage with both internal and external customers, processing written transactions and addressing parking inquiries. The role aligns with a fast-paced environment, requiring you to develop critical decision-making skills and maintain accurate records while fostering customer satisfaction.

Key Responsibilities:

• Process customer transactions and requests efficiently

• Engage with callers and assist with inquiries and complaints

• Maintain accurate records and data entry tasks

• Support Monthly Parking customers with comprehensive service

• Provide training and assistance to new Customer Service Representatives

Requirements:

• 1 year of customer service experience preferred

• Strong communication and interpersonal skills

• Proficiency in data entry at 40 WPM

• Capability to multitask and prioritize effectively

• Flexible and adaptable within a team environment

Bring your customer service expertise and attention to detail to Impark's Metro Centre this fall.
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