Bilingual Information Officer; French & English
Job in
Toronto, Ontario, M5A, Canada
Listing for:
Gatestone
Full Time, Apprenticeship/Internship
position
Listed on 2026-09-08
Job specializations:
-
Customer Service/HelpDesk
Bilingual
Job Description & How to Apply Below
Position: Bilingual Information Officer (French & English)
As a Gatestone Team Member, here’s what’s in it for YOU!
Life at Gatestone is
fun
and
rewarding
! Our office work spaces are
modern
and
sleek
, with TV screens across our production floors to quiet and private areas (for when you need some “
me time
”) to our spacious lunchroom amenities. Stable employment with the ability to GROW within our organization.
Paid, full-time training providedSupportive leadership and coachesWork From Home available 5 of 6 weeks rotational (
No worries! We provide the necessary equipment
)Fun workplace environment with Employee Engagement Initiatives (
We engage, even if you are at home
)Modern workspaces and fully equipped lunchroom facilitiesFree on-site Wi-Fi (
It’s really fast, too!)Ongoing training to be the best that you can be in your jobLeadership development programs to prep you for career growth opportunities (
Gatestone loves to promote from within
)Growth opportunities within the companyEmployee discounts to local stores and services (
Because who doesn’t like saving money?!)Extra bonus opportunities through our Employee Referral ProgramWhat you’ll be doing
We are looking for motivated representatives ready to help Canadians from coast to coast. As an
Information Officer
, you will deliver a first-class caller experience as a representative of the
Federal Government of Canada
. Information Officers are responsible for delivering quality information to citizens on government programs, services and initiatives, and guiding Canadians on how to access them.
Answer inbound telephone enquiries on federal programs and servicesDeliver a first class caller experience as a representative of the federal governmentEducate callers about federal programs and services available to themKeep up to date on the information in the databaseMeet qualitative and quantitative targetsDevelop knowledge of the Canadian government and its structureAttend meetings on procedures and other work-related subjects
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