Service Coordinator

Position: Service Coordinator Role at BearCom
Become a Service Coordinator at Bear Com in Toronto, ensuring seamless communication and scheduling in the wireless services sector. Bring your strong organizational skills to the team.

As the Service Coordinator, you will play a crucial role in addressing customer needs and maintaining effective communication. Bear Com values self-motivated individuals who can manage multiple tasks efficiently. Your duties will include receiving calls and coordinating resources to ensure prompt service delivery to our clients.

Key Responsibilities:

• Handle emergency and non-emergency communication calls

• Schedule and dispatch resources for service needs

• Maintain detailed logs of all customer interactions

• Conduct follow-up communications to ensure customer satisfaction

• Perform additional clerical duties as assigned

Requirements:

• 2+ years of service coordination experience

• Excellent English communication skills, both written and oral

• Competency in Microsoft Excel, Word, and Outlook

• Ability to work independently and manage deadlines

• Strong ability to listen actively and make decisions

Enhance your customer service skills while contributing to Bear Com's success in wireless solutions.
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