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Bilingual Customer Service Specialist - North York
Job Description & How to Apply Below
In this essential role, you'll engage with customers daily, ensuring their inquiries regarding order processing and delivery support are handled effectively. As a fluent communicator, you'll support overall customer satisfaction by utilizing e-commerce technologies and providing detailed information about products and services. Contribute to an established team that values collaboration and personal growth.
Key Responsibilities:
• Process customer orders and requests via phone, email, SMS, and live chat
• Collaborate with divisions to ensure effective service routes
• Stay updated on product knowledge across divisions
• Act as a resource for Account Managers on product-related inquiries
Requirements:
• Strong bilingual communication skills (English and French)
• Ability to resolve diverse customer issues
• Excellent organizational skills
• Experience working in collaborative settings
• Proficient English skills for daily communication
Shape customer experiences and foster relationships through your bilingual skills at United Trimen in North York.
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