Information Technology - Desk Agent
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-09-16
Listing for:
Omni Hotels & Resorts
Full Time
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support, English Customer Service
Job Description & How to Apply Below
Summary: To direct and assist guests and employees with communication needs in accordance with Omni standards.
Responsibilities- Answer incoming telephone calls to the hotel efficiently and courteously.
- Direct phone calls and messages to appropriate personnel or guests.
- Assist all guests and employees.
- Initiating Omni prompt responses help line by logging information regarding problems/situations which require prompt attention and relaying to appropriate personnel.
- Recording and making wake-up calls.
- Receiving and sending emails as needed, as well as operating switchboard and two-way radio.
- Computer skills required.
- Must have the ability to work alone, with others, and remain at workstation for entirety of shift.
- Must be able to work a flexible schedule including weekends and holidays.
- Must have customer service experience with excellent written and especially verbal communication skills.
- Must be able to sit for extended periods of time.
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×