Client Success Leader at d1g1t
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-09-16
Listing for:
Portage Ventures GP Inc.
Full Time
position Listed on 2026-09-16
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Management, Customer Success Management
Job Description & How to Apply Below
This role requires an expert in client success strategies and retention to enhance d1g1t's post-implementation services. You will lead the charge for exceptional customer experiences and foster a client-focused culture through effective training and team management practices.
Key Responsibilities:
• Develop and execute Client Support strategies
• Measure and drive retention, expansion, and satisfaction
• Act as the customer advocate within d1g1t
• Manage robust client support with a focus on service excellence
• Implement tools for enhanced operational efficiency
Requirements:
• Preferred degree in business or technology
• At least ten years in successful client support leadership
• Proven expertise with SaaS client retention and growth
• Strong data interpretation and operational insights
• Excellent communication and partnership skills
Lead client success initiatives and empower teams for optimal outcomes at d1g1t.
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