Customer Service Team Lead
SPS in Toronto is seeking a Lead Customer Service Associate to guide the front-line team, ensuring exceptional service while supporting daily operations and policy adherence.
You will coach agents, handle escalations, monitor performance, and help with onboarding. The role emphasizes a positive, customer-focused environment and collaboration with management to improve service standards. The position offers growth opportunities and a comprehensive benefits package.
This role, Customer Service Team Lead at SPS, could be your next move.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Toronto, ON, Canada.
This opportunity is part of our work in Management & Operations, Sales.
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