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Senior Customer Success Lead - Enterprise

Job in Toronto, Ontario, C6A, Canada
Listing for: Freshworks
Full Time position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Account Manager, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 158400 - 227700 CAD Yearly CAD 158400.00 227700.00 YEAR
Job Description & How to Apply Below
Position: Senior Customer Success Lead - Enterprise Growth
A leading software company in Toronto is seeking a Lead - Customer Success to enhance and manage relations with top-tier accounts. The role involves ensuring product adoption and retention while aligning solutions to customer goals. With 5-7 years of experience in account management and a bachelor's degree, candidates should demonstrate a proven ability to engage with stakeholders and drive strategic initiatives.

This position offers a competitive salary range of CAD 158,400–227,700 and an attractive benefits package.
Join us at Freshworks as our next Senior Customer Success Lead - Enterprise Growth in Toronto, ON, Canada. We appreciate your interest in this position. Join Freshworks and contribute to our ongoing work. Take a moment to read everything above and see whether this role is right for you.
Position Requirements
10+ Years work experience
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