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Strategic SaaS Customer Success Leader; AI

Job in Toronto, Ontario, C6A, Canada
Listing for: Assent
Full Time position
Listed on 2026-09-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, HelpDesk/Support, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 100000 - 130000 CAD Yearly CAD 100000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic SaaS Customer Success Leader (AI)

Assent is seeking a Senior Customer Success Manager to lead renewal and expansion efforts, delivering on purchased programs and guiding customers from project kickoff to successful completion with senior stakeholders.

The role requires 6+ years in customer success or project management, SaaS experience, excellent English communication, advanced Excel skills, and a track record of aligning solutions to client goals and driving product adoption.

Step into the Strategic SaaS Customer Success Leader (AI) role at Assent in Toronto, ON, Canada and grow with us.

The following position is for a Strategic SaaS Customer Success Leader (AI) with Assent.

Our group is growing, and we are hiring a Strategic SaaS Customer Success Leader (AI) in Toronto, ON, Canada.

This position is for the Strategic SaaS Customer Success Leader (AI) role at Assent.

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