Client Service Representative at Fidelity

Elevate client experiences with Fidelity as a Client Service and Support Representative in a hybrid role. Engage with clients and advisors to provide outstanding service and support.

Fidelity is seeking candidates for multiple Client Service and Support Representative positions within its Processing and Client Relations teams. This contract role requires strong communication skills in English, with French as an asset, and offers opportunities for recent graduates. A flexible hybrid schedule and collaborative work culture will support your growth in the financial services sector.

Key Responsibilities:

• Administer accounts and execute trades on client transactions

• Resolve inconsistencies in transactions efficiently

• Provide exceptional service in the inbound contact center

• Support investment advisors and their clients directly

• Assist clients in strategizing their financial plans

Requirements:

• College diploma or equivalent experience

• Strong written and verbal communication skills in English

• Proficiency in French considered an asset

• Analytical skills for problem-solving client issues

• Detail-oriented and adaptable to new technologies

Bring your client-focused passion and communication strengths to Fidelity's dynamic team.