Customer Service Associate Position

Position: Exciting Customer Service Associate Position
Elevate guest experiences as a Customer Service Associate at Woodbine Entertainment Group. This role blends service excellence with the thrill of horse racing in a vibrant setting.

Woodbine is seeking enthusiastic individuals ready to take on the responsibilities of a Customer Service Associate. Your ability to engage with guests and resolve their needs will play a vital role in our success. You will be utilizing OLG lottery terminals and point-of-sale systems while ensuring every customer feels valued and attended to.

Key Responsibilities:

• Address customer inquiries regarding products and services

• Process transactions efficiently and accurately

• Maintain an upbeat and friendly environment for guests

• Adhere to company standards for appearance and uniform

• Collaborate with team members to surpass customer expectations

Requirements:

• Willingness to work varied hours, including weekends

• Experience managing customer interactions with courtesy

• Competence in basic math and cash handling procedures

• Proficient communication skills in English

• Commitment to fostering a diverse and inclusive atmosphere

Bring your passion for guest engagement to Woodbine and make a difference in the horse racing world!