Service Advisor Multilingual Skills

Position: Service Advisor with Multilingual Skills
Join our team as a Service Advisor where your multilingual skills will empower you to assist customers in Malaysia. Help create satisfying interactions in a fast-paced work environment.

Ideal candidates hold a Bachelor’s degree and possess customer service experience. The role requires fluency in Mandarin, Cantonese, and English, alongside strong communication and problem-solving skills. You will coordinate with teams to ensure exceptional service to our diverse clientele.

Key Responsibilities:

• Handle customer inquiries through calls, emails, and in-person

• Communicate needs of Mandarin- and Cantonese-speaking customers

• Work with internal teams for accurate service delivery

• Manage appointments and keep service records

• Resolve customer issues to foster satisfaction

Requirements:

• Bachelor’s degree required

• Fluent in Mandarin, Cantonese, and English (spoken and written)

• Experience in a customer service role

• Excellent organizational and communication skills

• Basic computer knowledge is necessary

Enhance customer service quality with your multilingual abilities in this vibrant and dynamic role.