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Box Office & Call Centre Leader — Customer Experience

Job in Toronto, Ontario, C6A, Canada
Listing for: Yukon Council of Archives
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management
Salary/Wage Range or Industry Benchmark: 50000 - 65000 CAD Yearly CAD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

TIFF is hiring a Supervisor for Box Office & Call Centre to oversee staff, ensure shift duties are completed, and deliver high-quality customer service. The role includes answering calls, chats, and emails, plus supporting Ticket Agents with troubleshooting and cash handling.

Reporting to the Manager, Ticketing & Customer Relations, the position requires experience in ticketing, cash handling, and exceptional communication. Evening, weekend, and holiday availability is expected.

This posting is for the Box Office & Call Centre Leader — Customer Experience role at Yukon Council of Archives, based in Toronto, ON, Canada.

The position is based in Toronto, ON, Canada.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 50.000 - 65.000.

We aim to respond to suitable candidates as soon as possible.

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