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Visitor Services Ambassador
Job in
Toronto, Ontario, C6A, Canada
Listed on 2026-10-25
Listing for:
Environment, Conservation and Parks | Environnement, Protection de la nature et Parcs
Part Time
position Listed on 2026-10-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Event Management & Planning, Retail Associate/ Customer Service
Job Description & How to Apply Below
Welcome visitors in Toronto as a Visitor Services Ambassador, using inclusive service and clear communication across in-person and digital channels.
The Ontario Science Centre seeks temporary ambassadors for visitor services, admissions, retail, and customer experience. You will provide information about exhibits, programs, events, memberships, accessibility services, amenities, and policies. The work supports welcoming experiences for visitors of all ages.
Key Responsibilities:- Provide warm, inclusive, visitor-focused service
- Assist visitors by telephone, email, live chat, and other channels
- Process admissions, memberships, reservations, and retail transactions
- Support visitor flow, way finding, school visits, and events
- Replenish products and process online retail orders
- Public service experience through in-person and digital channels
- Knowledge of accessible and inclusive service practices
- Experience using point-of-sale, ticketing, or reservation systems
- Availability for weekends, holidays, evenings, and two weekdays
- Advanced spoken and written French for bilingual positions
Apply visitor service, communication, transaction processing, and sound judgement skills as a Toronto Visitor Services Ambassador.
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