Customer Service Specialist

Position: Customer Service Specialist at PLS
Location: California

Elevate customer interactions as a Customer Service Specialist at PLS in Pacoima, CA. Deliver exceptional service while educating customers on our financial products and services.

As the face of PLS, Customer Service Representatives are key to providing superior customer support.

Your role includes educating clients about our offerings and ensuring compliance with all regulations. Strong attention to detail and effective communication will help you excel in a fast-paced environment.

Key Responsibilities:

• Provide outstanding customer service to encourage loyalty

• Educate customers on financial products and services

• Ensure transactions comply with regulations

• Maintain a balanced cash drawer during shifts

• Resolve customer complaints promptly or escalate as needed

Requirements:

• Prior customer service experience, preferably in retail or hospitality

• Strong verbal communication and engaging demeanor

• Detail-oriented with the ability to multitask

• Flexibility to work varied hours, including weekends

• English fluency; bilingual in English/Spanish a plus

Bring your customer service skills to PLS and help us deliver exceptional results in Pacoima.