Program Account Support Representative

Support Gambles Program Accounts through customer-focused coordination, order processing, and service recovery at the Ontario Food Terminal. Regular travel is required.

This Account Representative reports directly to the Director of Program Sales and supports accurate, timely execution across internal departments. You will resolve inquiries, coordinate customer requirements, and help maintain positive customer relationships. The regular schedule is Monday through Friday, 8:00 am to 4:00 pm, with occasional evenings or weekends.

• Resolve complex inquiries and close service gaps
• Coordinate customer requirements with internal teams
• Manage prebookings and allocations for commitments
• Analyze sales reports for trends and opportunities
• Provide timely updates on service issues

• Customer-focused and results-oriented approach
• Ability to resolve inquiries and build relationships
• Experience with order-entry or customer management systems preferred
• Independent work with internal team collaboration
• Detail-oriented, proactive, and solution-focused approach

Bring account coordination, customer service, analytical thinking, and order support skills to Gambles’ Program Account operations.