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Automotive Guest Experience Manager

Job in Toronto, Ontario, C6A, Canada
Listing for: Downtown AutoGroup
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
Shape trusted guest experiences at Downtown Chrysler with strong customer service, communication, and knowledge of automotive service processes.
As Assistant Service Manager, you will help Downtown Chrysler deliver a rewarding automotive service experience. The dealership is part of Downtown Auto Group and focuses on creating lifetime guests. This opportunity calls for excellent organization, communication, customer service, enthusiasm, and consistent energy throughout each workday.

Key Responsibilities:

Deliver consistently excellent customer experiences to every guest
Support a rewarding automotive service experience
Help maintain relationships beyond one-time customer visits
Bring enthusiasm and high energy throughout the workday
Requirements:
Deep understanding of automotive service processes
Excellent customer service skills with guests
Excellent communication skills in service interactions
Excellent organizational skills for coordinating service needs
Outgoing, enthusiastic approach to guest interactions
Bring organized automotive service coordination and excellent communication to help Downtown Chrysler create lifetime guests.
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