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French-English Customer Care Specialist

Job in Toronto, Ontario, C6A, Canada
Listing for: Uline
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, French Customer Service
Job Description & How to Apply Below
Position: French-English Customer Care Specialist Uline
Support Uline’s business customers in Milton with fluent French-English communication, product knowledge, and thoughtful account assistance.
This full-time, on-site Customer Service Representative position serves customers Monday through Friday, from 9:30 AM to 6 PM. You will process orders, respond to account inquiries, recommend solutions, and resolve product, pricing, and shipping questions. Customer relationships develop across phone, email, and chat.

Key Responsibilities:

Handle customer account inquiries with clear communication
Process orders using Uline’s world-class technology
Recommend products based on customer needs
Provide product, pricing, and shipping information
Support customers using Uline’s website and online ordering
Requirements:
Fluency in spoken and written English and French
High school diploma or equivalent required
Bachelor’s degree preferred
Strong listening, communication, and problem-solving skills
Customer service experience welcomed but not required
Apply bilingual French-English communication and customer care strengths while supporting Uline orders, accounts, and solutions.
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