Senior AI Solutions Customer Manager

Help property managers realize lasting value from STAN AI’s patented technology through customer relationships, product walkthroughs, and strategic problem-solving.

This Senior Customer Success Manager serves as the central contact for strategic customers throughout their post-sales journey. You will demonstrate STAN’s capabilities, expand AI tools across property management portfolios, and represent client needs internally. The position combines customer service, selling, account growth, and cross-functional collaboration.

• Act as the central contact for customers’ individual needs
• Present product walkthroughs and new feature demonstrations
• Expand STAN’s AI Suite across property management firms
• Protect business through churn management and expectation setting
• Collaborate with Engineering, Sales, Marketing, and Operations

• Proven customer service, client success, or implementation experience
• Ability to sell while delivering excellent customer service
• Business acumen with a problem-solving attitude
• Ability to deliver projects and answer inquiries on time
• Business Administration or Marketing degree, or equivalent experience

Apply your AI solutions advisory, product presentation, and customer relationship skills to support STAN’s property management clients.