Customer Support Specialist at PheedLoop
Job in
Toronto, Ontario, M3C 0C1, Canada
Listed on 2026-11-05
Listing for:
PheedLoop Inc.
Full Time
position Listed on 2026-11-05
Job specializations:
-
Customer Service/HelpDesk
Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
As a Product Support Specialist at Pheed Loop, you’ll assist clients in navigating the platform and resolving technical issues while deepening your industry expertise. This is a great opportunity for recent graduates passionate about customer engagement and event management.
Your role impacts key performance metrics, helping to ensure customer satisfaction.
Key Responsibilities:
• Provide frontline support via email and phone
• Onboard new clients to the Pheed Loop platform
• Strengthen client relationships as a trusted advisor
• Identify product expansion opportunities
• Collaborate with teams to improve client experiences
Requirements:
• Recent or soon to graduate Bachelor’s degree
• Strong communication skills in English
• Energetic attitude and high work ethic
• Experience in customer success or related areas is a plus
Bring your passion for client success and technical knowledge to Pheed Loop, where every contribution matters.
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