Branch Banking Associate

Represent Scotiabank at its Bayview and Millwood Branch through exceptional customer service, financial needs discovery, and day-to-day transaction support.

As a Customer Experience Associate working 18.75 hours weekly, you will build strong customer relationships and help customers manage banking needs. Your work includes processing transactions, identifying simple sales opportunities, and introducing mobile banking applications. You will contribute to branch targets while explaining complicated concepts clearly.

• Build strong customer relationships
• Deliver excellent service throughout customer journeys
• Uncover and solve customers’ needs
• Contribute to branch targets through simple sales
• Share mobile banking knowledge with clients

• Customer service experience from work or community involvement
• Professional, friendly, and efficient assistance
• Availability for a flexible schedule
• Comfort handling simple sales situations
• Ability to promote digital and self-service banking

Use your customer focus, banking transaction skills, and digital knowledge to support Scotiabank customers at Toronto’s Bayview and Millwood Branch.