Residence Front Desk Representative

Serve students and guests at the residence front desk using excellent customer service and verbal communication skills. Handle inquiries and requests professionally each day.

The Residence Services Representative supports front desk operations with frequent interaction across the residence. This position requires customer service experience, independent work, and accurate financial administration. You will process payments, manage reservations, and use Campus Living Centres’ computer software.

• Respond to inquiries by phone, email, and in person
• Process payments, invoices, account reviews, and settlements
• Manage reservations, check-ins, check-outs, and guest key cards
• Maintain surveillance cameras, privacy, and appropriate key use
• Keep front desk, lobby, and office areas organized

• High school diploma; college or university preferred
• Minimum one year industry or equivalent customer service experience
• Excellent verbal communication and customer service skills
• Positive attitude and ability to work independently
• Ability to handle multiple projects simultaneously

Apply your front desk, financial administration, and customer service skills supporting residence students, guests, and staff.