Dental Administrator

Forest Manor Dental is a well-established, patient-focused dental practice located in the heart of North York. We pride ourselves on offering personalized dental care in a welcoming and friendly environment. We are seeking a motivated, experienced Senior Administrative Assistant to join our team and help ensure our front office runs smoothly and efficiently.

• Managing patient appointments, scheduling, and rescheduling as needed
• Handling phone and email inquiries with professionalism and a patient-centric approach
• Overseeing patient intake and ensuring that records are properly updated
• Processing insurance claims and payments, and ensuring that billing is accurate and timely
• Managing and mentoring administrative staff, ensuring a cohesive and efficient office environment
• Assisting with the coordination of marketing and patient outreach initiatives
• Liaising with dental staff and providers to ensure patient care is smooth and well-coordinated
• Implementing and improving office systems and workflows to enhance efficiency
• Ordering and maintaining office supplies and equipment

• Minimum of 2 years of administrative experience, preferably in a dental or healthcare setting
• Strong leadership skills with experience managing administrative teams
• Excellent organizational skills and attention to detail
• Familiarity with dental practice management software (e.g., Open Dental, or similar)
• Strong knowledge of dental billing and insurance claims processes
• Exceptional communication skills, both written and verbal
• Ability to work in a fast-paced environment and prioritize tasks efficiently
• A positive, patient-oriented attitude and the ability to foster a welcoming atmosphere

• Competitive salary and benefits package
• A supportive and friendly work environment
• Opportunities for professional growth and development
• Convenient location in North York, accessible by public transit