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Patient Care Coordinator - Pine Ridge Dental Centre
Job Description & How to Apply Below
Toothworks Pine Ridge Dental is a patient-focused practice serving the Scarborough community, offering a full range of dental services in a modern, welcoming environment. Our dedicated team is committed to providing high-quality, personalized care with a strong focus on comfort and positive patient experiences.
Schedule:Full-Time What Sets Us Apart:
- Grow Without Limits:We’llmatch your ambition,curiosity and drive to be your best with award-winning education, hands-on experience, realrecognitionand proven pathways that grow yourexpertiseon your terms.
- Brilliant Rewards:Competitive pay with annual reviews, RRSP matching to grow your future, and a comprehensive total-rewards package, which includes gym discounts, insurance savings, entertainment deals, and more, along with access to our Employee and Family Assistance Program.
- Build Your Career with Us:Be part of a team that shares expertise, tackles challenges together, and works with modern technology, tools, and systems so you can focus on what matters most: patient care, professional development, and practice growth.
- Culture & Flexibility:Career development with industry-leading CE, social and networking events, and a flexible, work-life balanced environment that supports your professional growth.
The wage for this Treatment Coordinator position is $20-$24/hour depending on skills, experience, and location.
Please note that this is a replacement job opening.
Your Role:- Welcome and assist patients upon arrival, creating a warm and positive first impression.
- Optimize the daily appointment schedule to ensure full utilization with minimal gaps.
- Effectively manage the recall system and maintain accurate, up-to-date patient records.
- Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations.
- Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts.
- Proactively manage potential cancellations and address objections to encourage patients to keep their appointments.
- Complete patient billing following treatment, process payments,submit insurance claims, and respond to fee inquiries in a professional and positive manner.
- Minimum 1 year of Dental Administrationexperienceisrequired.
- Experience with dental software programs is required.
- Clinical background is considered anasset.
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