Product Designer, Contractors

Overview

About Gusto:
At Gusto, we’re on a mission to grow the small business economy. We handle core solutions like payroll, health insurance, 401(k) s, and HR so owners can focus on their craft and customers. We serve more than 400,000 small businesses nationwide and are building a workplace that represents and celebrates the customers we serve.

Contractors play a huge role in our economy and are becoming more prevalent every year. Our Contractors team helps small and medium business owners (SMBs) hire, manage, and pay domestic and international contractors, and supports contractors in managing client engagements and growing their own businesses.

As a staff product designer, you’ll help bring our contractor products to maturity. You’ll serve as the IC design lead across this area, driving foundational shifts to our platform and customer experiences. You will influence major experience changes to established, business‑critical workflows and, as part of the cross‑functional leadership team, drive the entire product development process from setting long-term vision and strategic planning to launching new features and iterating on existing ones.

• Drive end-to-end design strategy and execution across the contractors experience from discovery and visioning through iterative delivery and refinement.
• Partner with product, engineering, research, data, legal, compliance, operations, and support to define problem spaces, align on priorities, and deliver solutions that meet customer and business needs.
• Translate insights from research and data into intuitive, scalable experiences that support a variety of customer workflows.
• Champion awareness and inclusive design by participating in design reviews, sharing feedback, and contributing to design standards and platform quality.
• Explore how technologies such as AI can improve customer workflows and enhance experiences.
• Mentor and support fellow designers by offering mindful critique, sharing knowledge, and contributing to design community initiatives across Gusto.

• 8+ years of product design experience with demonstrated impact in complex domains.
• Proven ability to lead design direction at the product level and influence cross-functional partners.
• Robust collaboration experience with partners in product, engineering, research, and data.
• A portfolio that demonstrates high-quality interaction and visual design with thoughtful consideration for accessibility and end-to-end user experiences.
• Comfort translating ambiguity into clear design decisions and outcomes.
• Well-developed communication skills with the ability to align teams around shared goals.
• Experience or deep interest in exploring how emerging technologies such as AI can enhance customer experiences and design processes.

We offer competitive compensation with a strong emphasis on equity-based compensation. The cash compensation range for this role is:
• Denver & most remote locations: $172,000/yr to $215,000/yr
• San Francisco, Seattle & New York: $202,000/yr to $253,000/yr Final offer amounts are determined by candidate experience and may vary from the listed ranges.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees based in those locations are expected to work from the office on designated days (approx. 2–3 days per week or more, depending on role).

Note:

The San Francisco office expectations cover the San Francisco and San Jose metro areas. When approved to work from another location, a secure, reliable internet connection is required.

Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, pregnancy, marital status, disability, veteran status, gender identity or expression, sexual orientation, or other protected characteristics. We provide reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures.

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This description may reference additional job postings and locations. Referrals increase your chances of interviewing. If you require a medical or religious accommodation at any time, please contact our team.