UX Intern for AI Platform

Position: UX Intern for AI Platform at Cresta
Become a Product Design Intern at Cresta, based in Toronto, Canada, and contribute to an innovative AI and human agents platform. Work on user experiences that enhance contact center operations and customer interactions.

Cresta is seeking passionate UX interns to shape the future of its AI-enhanced platform for contact centers. As a Product Design Intern, you will engage in designing user experiences and workflows, collaborating closely with engineers and project managers. This role emphasizes user-centered design and leverages cutting-edge technologies like Generative AI and LLM.

Key Responsibilities:

• Generate UX ideas for AI and Conversation Intelligence

• Analyze challenges and collaborate on user-centric solutions

• Support user research, including testing and interviews

• Rapidly prototype using tools like Figma or Voice API

• Present design concepts to supervisory and cross-functional teams

Requirements:

• Bachelor's Degree in Design, HCI, or related field

• Strong portfolio demonstrating user-centered design

• Proficient in prototyping tools and user research

• Experience in interaction and visual design disciplines

• Adaptive, curious, and collaborative mindset

Shape the future of AI communication as a Product Design Intern at Cresta in Toronto.
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