UX Growth Director

Position: UX Growth Director at HelloFresh
Drive growth-focused UX design for Hello Fresh in Toronto or New York. In this leadership role, you will enhance user experiences across the customer journey, fostering retention and conversion.

In this position, you will lead a dedicated team of UX designers and collaborate with cross-functional partners to create impactful customer journeys that entice and retain users. You will be a pivotal player in shaping the brand expression and ensuring a consistent, high-quality user experience across our diverse portfolio. Your teams will focus on experimentation, using data to inform and elevate design decisions.

Key Responsibilities:

• Oversee customer journey from sign-up to retention

• Foster a culture of robust experimentation and data usage

• Set high standards for craft and design quality

• Ensure cohesion in brand voice across products

• Innovate with AI applications in UX design

Requirements:

• Minimum 10 years in product design, team lead experience

• Expertise in B2C and product-led strategies

• Exceptional design skills and understanding of metrics

• Proficiency with AI design tools like Figma

• Strong ability to interpret behavioral data

Shape the future of customer journeys for Hello Fresh and create experiences that delight and engage users.
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