Chief Product Officer

Position Title: Chief Product Officer/ VP of Product

Job Class: Full Time

Work Location: Toronto, ON

WELLSTAR, a majority-owned subsidiary of WELL Health Technologies Corp., is Canada's leading provider of healthcare-focused technology solutions. WELLSTAR’s comprehensive range of products and solutions are designed to streamline care delivery, integrate fragmented healthcare systems more seamlessly, reduce provider burnout, and improve patient healthcare experiences and outcomes.

As the VP of Product, you will lead our product strategy efforts for our product lines across the WELL ecosystem. You will be responsible for defining the product roadmap, ensuring alignment with business goals, and leading a cross-functional team to deliver exceptional products that meet the needs of our customers.

The ideal candidate will have a deep understanding of the healthcare industry, particularly in EMRs and AI technologies, and a proven track record of driving product innovation from concept to launch.

• The vision. You develop clear, compelling product strategies and roadmaps that align with business goals across multiple product lines. You identify market opportunities before they become obvious.
• The leadership. You build, mentor, and inspire high-performing product teams. You foster accountability and a culture where excellence is the standard, not the aspiration.
• The domain expertise. You have deep knowledge of EMR systems, healthcare workflows, and regulatory requirements. You understand what good looks like in healthcare software -- and you raise the bar to match it.
• The customer instinct. You are relentlessly focused on the end user. You gather feedback, conduct research, and ensure customer pain points drive product decisions, not the other way around.
• The technical fluency. You understand AI technologies, software development processes, and agile methodologies. You translate complex technical concepts into clear, actionable direction.
• The collaborative edge. You work seamlessly across engineering, operations, sales, and professional services. You bring teams together and keep product development on time and on target.
• The eye for design. You have a genuine affinity for clean, intuitive UX. You can spot friction in a user flow instantly and advocate for interfaces that feel effortless.
• The standard. You hold yourself and your team to an exceptionally high bar. Details matter to you. You don't ship mediocre, and you don't accept it from others.
• The executive hunger. You are ambitious, driven, and never satisfied with good enough. You champion WELL's product with conviction, to customers, partners, and internally, and you set the tone for everyone around you.

WELLSTAR is a leading healthcare technology company dedicated to reshaping healthcare through digital enablement. We provide a comprehensive, holistic solution for healthcare providers across Canada, with over 40% of practitioners currently using our products and services. Our solutions serve primary care physicians, specialist physicians, health systems, and public sector organizations through a complete suite of solutions, including billing and practice management systems, electronic medical records (EMRs), digital health applications, and digital health network solutions.

As a majority-owned subsidiary of WELL Health, WELLSTAR continues to drive innovation and transformation in the Canadian healthcare landscape, reducing administrative burden and empowering providers to deliver better patient outcomes through advanced technology solutions.

• Product Strategy and Vision: Develop and communicate a clear product vision and strategy across multiple product lines that aligns with the company's overall mission and goals. Identify market opportunities and define product positioning.
• Executive Leadership and Advocacy: Serve as a passionate champion for WELLSTAR's product vision, both internally and externally. Drive a culture of excellence and ambition across the organization, advocating for the product with customers, partners, investors, and industry stakeholders. Set a high bar for performance and continuously push the team to identify bold opportunities that differentiate WELLSTAR in the market.
• UI/UX Design and Improvement: Champion user-centered design principles and ensure the EMR products deliver exceptional user experiences. Conduct user research, gather feedback, and analyze data to…