Manager, Academic Support & Volunteer Engagement

Who we are

Youth Link believes in the potential of every youth, and we are dedicated to providing them with the support, guidance and opportunities they need to make positive life choices. We provide youth with brief and ongoing counselling, in‑home wraparound support, shelter, housing, educational support, and safe drop‑in spaces.

Guided by our mission and inspired by the potential to make a profound impact, Youth Link works closely with youth, families and partners in our community. We come together to highlight and develop strengths, aspirations and positive actions that improve the health and well‑being of all who live, work, study and play in our community. As a service delivery organization, we leverage data‑driven decision‑making and grassroots engagement with youth advisory councils to create an inclusive, innovative, and responsive agency that provides the best fit and most needed services for our communities.

If you are seeking a meaningful opportunity and want to play a key role in bringing our vision for a stronger Scarborough where all youth and families thrive, join us.

Reporting to the Senior Manager, Pathways to Education, we are looking for a Manager, Academic Support & Volunteer Engagement. You will be responsible for organizing, managing and supporting the academic support components of the Pathways to Education program in Scarborough Village. You will coordinate and support daily evening academic sessions, staff, volunteers, and engagement activities, ensuring seamless delivery. You will play a critical role in building strong community and educational partnerships to grow volunteer resources, secure program spaces, and advance academic goals.

As the Manager, Academic Support & Volunteer Engagement, you will be responsible for the whole volunteer lifecycle, including recruitment, engagement, training, scheduling and evaluation.

This is both a leader and do‑er role, ideal for someone who thrives bringing programs to life and takes professional pride in the accomplishments of their team and participants.

Location and

Hours:

This is an on‑site role based at our Scarborough Village location and local community centre. Hours are M‑Th 11:30–7:30 and F 9–5 with some flexibility. Weekly travel to the head office, as well as occasional travel throughout the GTA for recruitment events, is required.

Impact. You want to contribute to high‑impact, community‑rooted academic programming and help us reach our 2024/25 goal of 92% of participants graduating and pursuing post‑secondary education. You will play a vital role in creating a safe, structured, and empowering space where youth feel a sense of belonging and receive academic encouragement.

Success. You will join a passionate team aligned with our award‑winning, nationally recognised Pathways to Education program. You will work with dedicated volunteers and colleagues committed to equity, collaboration, and youth success, fostering a culture where everyone lifts each other up and thrives.

Growth. You will grow your team‑leadership, partnership‑building, and community‑engagement skills in a uniquely grassroots yet established organization. You will gain valuable insights and knowledge working within an organization that values innovation, continuous improvement, and professional development, with opportunities to expand your expertise and advance your career in this program, or, if you meet the academic requirements, other areas of Youth Link.

• Lead and execute
  . You will coordinate academic programming, plan Homework Club and academic support sessions, and ensure alignment with youth needs. You will develop and implement a volunteer recruitment strategy, define required competencies, and create training modules to ensure consistent, high‑quality program delivery.
• Recruit and engage volunteers
  . You will build relationships with post‑secondary institutions, community organisations, and corporate partners. You will promote opportunities at GTA events and use social media to maintain strong volunteer engagement.
• Support volunteer integration
  . You will orient teams to the Pathways to Education…