Seasonal Bush Camp & Program Assessment Group Leader

Seasonal Bush Camp & Program Assessment Group Leader

Toronto Zoo is seeking a dedicated and enthusiastic individual to apply for the Seasonal Bush Camp & Program Assessment Group Leader position. The role is a temporary, non-permanent position available approximately May – September 2026, with a rate of pay of $19.45 per hour (40 hours per week, 1 position open).

Position

Purpose:

The Group Leader will train, direct, and organize staff (guides and supervisors), maintain a motivated team, oversee daily programming, site preparation, and provide an outstanding overnight experience. The role also involves learning and engagement assessment, evaluation of programs, and supporting the Strategic Plan.

• Develop, maintain, and lead a team of guides; direct and organize staff as required.
• Develop rotating staff schedules.
• Act as a role model for other staff.
• Assist in daily monitoring of Bush Camp Guides to ensure high standards.
• Ensure the Bush Camp site is maintained to a high standard and purchase materials as needed.
• Provide daily coaching to Bush Camp Guides and feedback to supervisors.
• Create training manual and training schedule for guides.
• Deliver comprehensive training program for staff.
• Oversee development of Bush Camp programming in conjunction with a Learning & Engagement Coordinator.
• Liaise with the Learning & Engagement Coordinator and staff in other departments regarding behind‑the‑scenes, animal encounters, Zoomobile, etc.
• Communicate with the Zoo’s retail department to maintain inventory of camp products and ensure POS system functions.
• Assist in training guides in POS and cash handling protocol and merchandise storage.
• Ensure products are counted, organized, and POS system functions.
• Liaise with the Zoo’s caterer regarding meals and dietary needs.
• Print attendance sheets and enter daily attendance into the registration management system.
• Work with the Learning & Engagement team to develop assessment and evaluation plan for learning outcomes and indicators across programs and resources.
• Carry out assessment plan by observing programs, participants, and guests; conducting surveys/questionnaires.
• Compile assessment and evaluation into reports and share with the Learning & Engagement team.
• Follow health & safety protocols, recognize and report hazards/concerns.
• Complete required Vulnerable Sector Search.
• Follow all policies and standard operating procedures.
• Attend required training as needed.
• Assist guests on site as required and provide excellent customer service.
• Other duties as assigned by Supervisor or designate.

• Recent graduate or currently enrolled in post‑secondary education, preferably in education and/or biology, or equivalent experience.
• Experience working with children in a learning environment.
• Experience leading educational programs is preferred.
• Demonstrated leadership experience with youth.
• Strong organizational ability, attention to detail and recordkeeping.
• Ability to work independently as well as in a team.
• Knowledge of animal, plant, and conservation issues.
• Interpretive teaching methods knowledge is an asset.
• Standard First Aid & CPR “C” certification required.
• Commitment to sustainable practices.
• Familiarity with the Zoo and its exhibits preferred.
• Ensure all applicable licenses and certificates remain valid and provide copies at time of hire and upon renewal.
• Knowledge of Ontario Occupational Health & Safety Act and WHMIS is an asset.
• Unrestricted Class G driver’s licence in Ontario with good driving record (preferred).
• Computer literacy.
• Availability to work weekends, shifts, and holidays as scheduled.
• Diplomatic interaction with staff and public with courtesy and efficiency.
• Well‑developed interpersonal skills.
• Effective communication in English, written and verbal.

Compensation: $19.45 per hour, 40 hours per week.

Schedule: Approx. May – September 2026 (Temporary).

Toronto Zoo values inclusive recruitment practices and is committed to an equitable and diverse workplace. All qualified applicants are encouraged to apply, including those from underrepresented groups.

Toronto Zoo uses artificial intelligence to screen, assess, or select applicants.

Successful candidates may be required to provide a police reference check and/or driver’s abstract, and to take a written and/or practical examination as a condition of employment.