Manager,Student Navigation Job Toronto area,Ontario Canada,Education / Teaching

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

For a more in-depth understanding of our vision, core values and ongoing work, please see our

TMU welcomes those who have demonstrated a commitment to upholding the values of equity, diversity, and inclusion and will assist us in realizing the benefits of embedding these values into the work at every level and in every unit of the university. In addition, to correct the conditions of disadvantage in employment in Canada and to bring lived experiences to the work, we encourage applications from members of equity deserving groups that have been historically disadvantaged and marginalized, including First Nations, Métis and Inuit Peoples in Canada, First Nations Peoples in the United States, racialized people, Black people, persons with disabilities, women, and 2

SLGBTQ+ people. Preference will be given to candidates with lived experiences as people from equity deserving groups, as well as experience working with these communities with which the University works every day. Please note that all qualified candidates are encouraged to apply and we welcome newcomers and immigrants to Canada.

In April 2022, the university announced its new name of Toronto Metropolitan University. Learn more about our .

The Team:
Career, Co-op & Student Success Centre, Student Affairs

At Toronto Metropolitan University’s , we support students and alumni in navigating their academic, personal, and career development journeys. Our team delivers integrated services including career advising, co-operative education programming, employer engagement, and a range of student success initiatives.

We work closely with students to increase awareness of TMU resources, build career readiness, strengthen experiential learning opportunities, and foster meaningful connections between education and employment.

Through innovative programming, partnerships, and student-centred support, we are committed to helping students build the skills, confidence, and experiences needed to succeed during their time at TMU and beyond graduation.

The Opportunity

The Manager, Student Navigation will oversee and coordinate student success strategies including proactive outreach, first-year student transition support and the Student Success Navigator team.

This role collaborates with campus and faculty partners to implement tailored strategies ensuring students are well-supported as they navigate key services, resources, and transitions throughout their academic journey.

This is an exciting opportunity to contribute to student success, belonging, and retention by shaping meaningful first-year experiences and strengthening how students connect with support systems across the university.

Key responsibilities:

Oversees the delivery of Student Success programs, events and strategies including Navigate TMU and the TMU Readiness Quiz via supervision of the Student Success Navigators, including design, delivery, assessment and evaluation informed by the SA Learning Framework.).

Monitors and assesses the effectiveness of Student Success programs, events and strategies including tracking, analysis and evaluation of data to identify areas of improvement and demonstrate achievement of key performance indicators aligned with TMU’s Academic Plan and the SA Learning Framework.

Leads the collaboration with and ongoing development of partnerships across the Office of the Vice-Provost, Students (OVPS) and campus-wide to ensure up-to-date information for the Student Success Navigator team and to increase awareness of and engagement with Student Success strategies to prospective and current students.

Manages and supervises staff, assigns and prioritizes tasks,…