Graduate Program Assistant; TERM

About us

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs.

We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

Established in 1964, the Department of Computer Science is ranked among the top computer science departments in the world. Our faculty have been presented with a wide variety of honours and awards over the years, including two Turing Awards, and many other national and international honours. We provide diverse programs and research opportunities while consistently producing high-impact research that is among the most highly cited in computer science.

Reporting to the Associate Director, Graduate Academic Services, this position assists in all aspects of graduate program admission and administration, including advising students on program requirements, supporting program administration and coordinating program logistics.

Note:

this is a term opportunity to March 2027.

• Responding to enquiries within the defined scope ofthe role and redirecting as appropriate
• Determining logistical details and activities for events and/or programming
• Maintaining course information on student information systems
• Ensuring that procedures and/or guidelines are followed
• Providing detailed information to students on program and/or course requirements
• Advising students on personal and academic issues by probing and providing a range of options and possible consequences
• Coordinating meeting schedules, agendas, materials, action and follow-up items
• Collating and organizing data for various reports

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum two years of recent and relevant experience in providing administrative support in an academic department for complex academic student related programs, providing information and advice to students and faculty members, and applying and interpreting student related policies, programs, and procedures. Some experience should be in direct support of graduate students and/or programs.
• Experience interacting with and advising graduate students from diverse backgrounds
• Experience with providing information to students on graduate admissions and related processes
• Demonstrated experience working with databases, preparing and analyzing statistical reports
• Experience updating, maintaining records and ensuring accuracy, including student records and marks
• Experience with coordinating program logistics, including timetabling, maintaining calendars and coordinating rooms assignments
• Experience coordinating admissions, enrollment, awards, and mark/grade processes
• Experience coordinating events with the ability to perform event set up and close off
• Strong computer skills in MS office, database, content management systems and group scheduling software
• Strong skills with ROSI, Slate, SGS Progress Tracker and Share Point
• Solid knowledge on academic policies and procedures including: general admission process, program/degree requirements, application process and role of the registrar
• Excellent organization, planning, time management and prioritizing skills in a high volume environment
• Excellent interpersonal, written, and verbal communication skills, with the ability to relate to all levels of faculty, staff and student in a manner which facilitates cooperation
• Strong skills in analyzing, organizing and summarizing data
• Strong problem solving skills with sound judgement
• Ability to work effectively under pressure and to meet deadlines
• Demonstrated attention to…