Training Specialist

Duration: 12+ Months Contract (Possibility for Extension)

Note:

We are seeking an experienced Senior Training Specialist to support the province-wide rollout of the Public Safety Radio Network (PSRN) for land and air ambulance services across Ontario. The ideal candidate will have strong experience delivering large-scale, operational training programs in First Responder or Public Safety environments
, working with both technical and non-technical stakeholders, and managing complex province-wide training schedules.

Key Skills & Expertise:

• 5+ years of experience delivering instructor‑led, hands‑on, and e‑learning training programs
• Proven experience developing and executing province-wide or nation-wide training strategies
• Strong experience delivering training to both technical and non‑technical audiences
• Experience supporting training in 24x7 critical operational environments
• Demonstrated experience with Public Safety Radio Network (PSRN) or similar public safety systems
• Experience with telecom, dispatch, radio, and emergency communication systems
• Strong documentation skills, including training plans, user guides, and certification materials
• Excellent communication, presentation, and stakeholder engagement skills
• Ability to manage and report against complex training project plans and schedules

Experience & Requirements:

• 5+ years of experience as a Trainer, preferably within:
• Land Ambulance Dispatch Centers
• Paramedic or Emergency Health Services
• Experience creating training material or user documentation, preferably in Public Safety or Healthcare sectors
• Demonstrated ability to plan and manage large‑scale, province‑wide training schedules
• Experience working with large, multi‑disciplinary project teams
• Valid Ontario G‑class driver’s license (or equivalent) and ability to travel extensively within Ontario

Responsibilities:

• Deliver instructor‑led training, interactive demonstrations, and e‑learning to:
• 9,000+ Paramedics
• Ministry stakeholders, including ORNGE
• Provide application and product training to both technical and non‑technical users
• Support provincial project testing activities (e.g., network coverage testing, console‑to‑site testing)
• Develop and maintain comprehensive PSRN Training Strategies and Plans tailored to each CACC
• Design, review, and ensure quality of all training and communication materials
• Evaluate participant performance, administer exams/certifications, and recommend remedial training
• Work closely with Ministry of Health representatives to incorporate EHPMDB processes into training materials
• Collaborate with the Training Lead to ensure project milestones, timelines, and communications are met
• Create final training deliverables by integrating vendor materials with future‑state EHPMDB processes
• Act as a province‑wide subject matter resource for PSRN training and testing initiatives
• Participate in committees and task groups related to PSRN technology training and testing

If you’re interested in exploring this opportunity or learning more, please share your updated resume at: