Training Facilitator

Who are we

We are a growth-oriented company that owns and operates the highest quality rental communities across Canada. We offer our residents attractive, comfortable and secure homes and are constantly seeking talented individuals to join our team. As a recognized 2025 Mercer Best Employer, we are proud to be an equal‑opportunity employer that celebrates the diversity of the communities where we live and do business.

Training Facilitator

Training Program Manager

The Training Facilitator is responsible for the implementation of training initiatives as assigned by the Training Program Manager. The role consults with internal clients to address requests, creates and manages projects resulting from inquiries and is responsible for job‑specific training with a focus on teaching specific areas of knowledge or on‑the‑job capabilities needed for certain positions. The ideal candidate will be a motivated professional with a passion for talent development, a high level of flexibility, commitment, and the ability to train and coach within a high‑paced, sales and customer service environment.

• Coordinate all training initiatives as assigned by the Training Program Manager.
• Provide training on a variety of topics including SAP, Leasing, Procurement, etc., for the assigned region using approved training material.
• Support all users in the assigned region for SAP related issues.
• Deliver training in a variety of ways, including F2F training, online modules and webinars.
• Maintain records of all training conducted and administer attendance lists for each training session.
• Provide input for training material as related to the assigned region and ensure all material is up‑to‑date.
• Provide feedback to the Training and Development Team on training, systems issues and existing user skills for the assigned region.
• Provide feedback to the learner, their management and the Training Manager on participation of staff in training, flagging any issues to be addressed.
• Other tasks as assigned by the Training Program Manager.

• Minimum 2 years of property management experience or similar.
• 1‑3 years of training / teaching adults.
• Ability to manage change.
• Passion for assisting others.
• Valid driver’s licence, clean driver abstract and reliable, insured means of personal transportation to and between work locations may be required for some locations.
• Bilingualism in French is considered to be an asset.

• Competitive base salary between $50,000 – $60,000.
• Paid vacation.
• Flexible health, dental & vision benefits.
• Employee savings plan.
• Employee & family assistance plan.
• Learning & professional development.