Residence Standards and Care Advisor - SWEL - Admin Temp

Position: Residence Standards and Care Advisor - SWEL - FT Admin Temp
Residence Standards and Care Advisor – SWEL – FT Admin Temp – (36190)

Job Details

Position Title:

Residence Standards and Care Advisor

Status:  Full‑Time Administration Temporary, 1‑year contract renewable up to 5 years

Hours:

37.5 hours per week

Faculty/Department:  Student Wellness and Equitable Learning, Student Connection and Community Care

Campus/

Location:

North and Lakeshore Campuses, fully on‑site

Salary:  $86,658.00

About the Student Wellness and Equitable Learning Department at Humber
The Student Wellness and Equitable Learning (SWEL) department is dedicated to fostering a supportive and inclusive environment where every student can thrive. The cross‑functional team includes Student Connection and Community Care, Residence Life and Education, Accessible Learning Services, Mental Health Services, Clinical Services, and Health Promotion. The SWEL team offers services across all Humber Polytechnic/University of Guelph‑Humber campuses.

About the Residence Standards and Care Advisor Role
Reporting to the Manager, Student Connection and Community Care (SCCC), the Residence Standards and Care Advisor plays a vital role in fostering a respectful, inclusive, and supportive student environment. The position integrates the implementation of the Code of Student Community Standards (CSCS), student support, wellness initiatives, and strategic leadership to promote student success and accountability in Humber Residences. Responsibilities include leading explorations, educating the Residence community, collaborating across departments, and providing holistic support to students living in Residence.

Working in collaboration with the Office of Student Community Standards (OSCS), the Advisor oversees the community standards process within Humber Residences to promote safety, accountability, and student success. The Advisor addresses student behaviour through restorative, educational, and/or formal conduct processes, applying an educative and developmental approach grounded in principles of Equity, Diversity, Inclusion, and Belonging (EDIB). The incumbent is responsible for triaging and coordinating support during critical incidents involving Residence students and providing warm referrals to appropriate on‑ and off‑campus resources.

Central to this position is fostering student learning and development, good citizenship, and compassionate accountability.

The incumbent provides ongoing support to students living in Residence, as well as guidance and support to Residence Life Staff to facilitate the resolution of complex issues (e.g., mental health, suicide ideation, sexual and gender‑based violence, etc.).

The incumbent is an active member of the CARE team (Coordinate, Assess, Respond, and Educate), an interdisciplinary team that meets regularly and provides institution‑wide response to addressing challenging and complex issues and critical student behaviour. Functions supporting CARE include gathering relevant case information, communicating and liaising with Residence staff, Faculties and other departments about specific students of concern, responding to initial inquiries about supporting students who may be demonstrating concerning behaviour, and formulating case planning and management with students.

The Advisor will also be the primary intake for all Residence student disclosures of sexual violence. This includes connecting with the survivor and/or respondent to triage appropriate services both on and off campus. The incumbent is responsible for maintaining highly sensitive and confidential databases and documentation to ensure proper record keeping, file retention, and process is being followed.

Qualifications

Education:

4‑year degree in a relevant field.

Experience/

Skills:

Minimum 5 years of experience working in a post‑secondary environment, 3 years in a residence setting. Equivalent combinations of education, professional development/training, and experience will be considered.

Experience with investigation and interviewing techniques, including adjudication under student community standards.

Knowledge of due process, student rights and responsibilities, and current trends in student behaviour in post‑secondary…