Registrar, Glenn Gould School; GGS

The Royal Conservatory

The Royal Conservatory is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, teacher certification and arts-based social programs.

Job Title:

Registrar, The Glenn Gould School

Job Type: Full-time

Location:

The Royal Conservatory - Toronto, ON M5S 1W2 CA (Primary)

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. Graduates from its two performance training programs, The Glenn Gould School and The Phil & Eli Taylor Performance Academy for Young Artists, regularly perform on major international stages.

The RCM is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit  for more information.

The Registrar for The Glenn Gould School (GGS) is responsible for overseeing and ensuring the academic integrity of student records and documentation from pre-admission, advising of the admissions committee, and matriculation. The Registrar is a primary contact for all students, as well as a liaison with external institutions such as the Ministry of Colleges, Universities, Research Excellence and Security (MCURES).

Application & Audition Process and Registration

• Assist with generating Registration Forms and Acceptance Packages.
• Ensure appropriate course registration.
• Track student absences.
• Manage data entry for midterm/final marks.

Budget

• Assist with preparation of annual classroom and private teacher budget(s) for GGS.

Scheduling

• Assist with all aspects of class, instructor, exam, and chamber music jury scheduling.
• Manage and assist with the annual OSAP compliance audit.
• Administer financial aid for all other provinces and territories.
• Administer financial aid for the National Student Loans Centre of Canada.

Students

• Maintain the central database for Program Plans for all students and graduates.
• Manage all aspects of transcript process.
• Facilitate convocation of students.
• Ensure compliance for international students; this includes maintaining proof of valid study permits, helping students renew their permits, and assisting with government audits.

Faculty

• Confirm student enrolment in classes, and generate class lists and marking sheets.
• Manage the course evaluation process, which involves creating evaluation packages, entering responses into Survey program, reviewing responses, and initiating actions (as required).

Academics (in partnership with Assistant Dean, Academics)

• Create and produce the annual Academic Calendar.
• Provide curriculum and/or course counseling, as required.
• Interpret and evaluate transcripts for transfer credits.
• Ensure adherence to Post-Secondary Education Choice and Excellence Act.

Meetings

• Participate as a member of the following GGS committees:
  Academic Committee, Program Advisory Committee (Secretary), Dispute Resolution Committee.
• Participate in faculty and student meetings, as required.

Special Projects

• Contribute to current projects, such as the development, testing, acceptance and adoption of the new GGS Student Information System.

Perform other duties as required.

Job Requirements

• Registration experience in a post-secondary school environment.
• 5+ years’ experience in an administrative capacity.
• Bachelor’s degree or equivalent.
• Knowledge of classical music and music pedagogy required.
• Knowledge of music programs on a global basis at both the secondary and post-secondary level.
• Knowledge of Ontario post-secondary system policies.
• Sound judgment, tact, integrity, professionalism, and confidentiality.
• Strong negotiation and stakeholder management skills and experience.
• Excellent counselling, diplomatic and customer service skills.
• Excellent organizational, communication and problem-solving skills.
• Positive attitude and ability to work both independently and in a collaborative team environment.
• Ability to work under pressure.
• Experience and comfort with a variety of software applications such as Student Information System functionality, Access and Publisher.
• Knowledge in maintaining international student compliance.

• $72,000 - $75,000 per annum

• Primarily on-site work arrangement during the academic year, with a hybrid arrangement when feasible based on school operations.
• A Vulnerable Sector Screening Check (VSC) is a required condition of employment.
• Office environment with occasional requirements to work outside of regular business hours.
• Works with personal and confidential data on a regular basis.
• Extended periods of sitting and…