CAEC Supervisor

Employment Type: Full-Time Contract (12 Months) | Non-Union

Annual Salary Range: $70,000 - $80,000

Division: Education

Reason for Vacancy: Existing Vacancy

TVO Media Education Group ( TVO ) is a social impact organization devoted to inspiring learning that changes lives and enriches communities. We are an internationally recognized digital learning organization that strives to engage, inform, and educate Ontarians of all ages.

TVO is an agency of the Ontario Ministry of Education and a registered charity funded primarily by the Province of Ontario and supported by thousands of sponsors and donors. Through our brands, TVO Kids, TVO Today, TVO ILC and TVO Learn, we provide multi-platform educational programming; ground‑breaking original documentaries; in-depth public affairs content; the largest online secondary school in Ontario; and award‑winning digital‑learning resources that support Ontario’s curriculum.

Reporting to and working closely with the CAEC Administrator, the Canadian Adult Education Credential (CAEC) Testing Centre Supervisor oversees testing across Ontario. This role implements a problem‑free testing process by carefully organizing daily operations, reviewing and approving accommodations, and supervising a team who provide efficient and excellent services.

• Assist the CAEC Administrator with the supervision of the CAEC testing centre operations, activities, and other duties as assigned.
• Supervise the recruitment, selection, approval, training, and performance management of examiners and proctors, who provide services in both English and French.
• Ensure accessibility to CAEC tests through promotion and communication with adult educators, workforce development/labour, corrections, and other instructional adult education pathway programs.
• Review, approve, and implement adult Candidate requests for accommodations.
• Ensure the charges to purchase the tests are paid.
• Create and approve personalized assessment plans and documentation for students with approved special accommodations. Implement accommodation plan, such as seeking spaces and support staff as required. Facilitate and oversee all off‑site and group assessments, ensuring Examiner and Proctor supervision.
• Verify assessment results for accuracy and oversee all academic records. Oversee the preparation, distribution, and tracking transcripts, certificates, assessment materials and answer sheets.
• Support the CAEC Administrator in annual negotiations for rooms and rates for testing centers.
• Manage annual agreements and amendments for instructors, proctors, and testing locations. Develop and modify assessment schedules for instructors, proctors, and testing locations.

• University degree in Education (B.Ed. or M.Ed.).
• Three years experience in high school and/or adult education.
• Proven leadership experience, as a team leader or supervisor.
• Demonstrated communication, interpersonal, and problem‑solving skills.
• Demonstrated exceptional customer service practices, cultural sensitivity, equity awareness, good judgement, tact and diplomacy when dealing with the external and internal parties.
• Strong organizational skills with a keen attention to detail and a proven ability to handle competing priorities and work efficiently and effectively under time constraints.
• Self‑motivated, conscientious, and able to work comfortably, efficiently and effectively as part of a team or independently.

We are a learning organization. Learning is at the core of everything we do. As part of this commitment, TVO invests in the learning goals of our employees and everyone at TVO commits to developing our own knowledge as well as elevating each other’s through peer‑to‑peer learning, workshops and lunch and learns. All employees have the option to join the Public Service Pension Plan right on day one and we offer an array of services through our Employee and Family Assistance Plan.

We welcome the unique contribution that you will bring to TVO. We have a diverse workforce and are committed to building a culture within the workplace that brings out the best in…