Registrar, Glenn Gould School

The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification.

The Registrar for The Glenn Gould School (GGS) is responsible for overseeing and ensuring the academic integrity of student records and documentation from pre‑admission, advising the admissions committee, and matriculation. The Registrar is a primary contact for all students, as well as a liaison with external institutions such as the Ministry of Colleges, Universities, Research Excellence and Security (MCURES).

• Application & Audition Process and Registration
  • Assist with generating registration forms and acceptance packages.
  • Ensure appropriate course registration.
  • Track student absences.
  • Manage data entry for midterm/final marks.
• Budget
  • Assist with preparation of annual classroom and private teacher budgets for GGS.
• Scheduling
  • Assist with all aspects of class, instructor, exam, and chamber music jury scheduling.
  • Manage and assist with the annual OSAP compliance audit.
  • Administer financial aid for all other provinces and territories.
  • Administer financial aid for the National Student Loans Centre of Canada.
• Students
  • Maintain the central database for program plans for all students and graduates.
  • Manage all aspects of transcript processes.
  • Facilitate convocation of students.
  • Ensure compliance for international students, maintaining proof of valid study permits, helping students renew permits, and assisting with government audits.
• Faculty
  • Confirm student enrolment in classes, generate class lists and marking sheets.
  • Manage the course evaluation process, including creating evaluation packages, entering responses into the survey program, reviewing responses, and initiating actions as required.
• Academics (in partnership with Assistant Dean, Academics)
  • Create and produce the annual Academic Calendar.
  • Provide curriculum and/or course counselling, as required.
  • Interpret and evaluate transcripts for transfer credits.
  • Ensure adherence to the Post‑Secondary Education Choice and Excellence Act.
• Meetings
  • Participate as a member of the GGS committees:
    Academic Committee, Program Advisory Committee (Secretary), Dispute Resolution Committee.
  • Participate in faculty and student meetings, as required.
• Special Projects
  • Contribute to projects such as the development, testing, acceptance and adoption of the new GGS Student Information System.
• Perform other duties as required.

• Registration experience in a post‑secondary school environment.
• 5+ years’ experience in an administrative capacity.
• Bachelor’s degree or equivalent.
• Knowledge of classical music and music pedagogy required.
• Knowledge of music programs on a global basis at both the secondary and post‑secondary level.
• Knowledge of Ontario post‑secondary system policies.
• Sound judgment, tact, integrity, professionalism, and confidentiality.
• Strong negotiation and stakeholder management skills and experience.
• Excellent counselling, diplomatic and customer service skills.
• Excellent organisational, communication and problem‑solving skills.
• Positive attitude and ability to work both independently and in a collaborative team environment.
• Ability to work under pressure.
• Experience and comfort with software such as Student Information System functionality, Access and Publisher.
• Knowledge of maintaining international student compliance.

• $72,000 - $75,000 per annum

• Primarily on‑site work arrangement during the academic year, with a hybrid arrangement when feasible based on school operations.
• A Vulnerable Sector Screening Check (VSC) is a required condition of employment.
• Office environment with occasional requirements to work outside of regular business hours.
• Works with personal and confidential data on a regular basis.
• Extended periods of sitting and computer use.

The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti‑Racism, Access and Equity Policy, accommodation will be provided at any stage of the recruitment and selection process. Applicants are asked to make their accommodation needs known when they are contacted for an interview.