Manager, Office of Student Rights & Responsibilities

Manager, Office of Student Rights & Responsibilities
Yorkville University

Location:

Toronto, Ontario
Department:
Office of Student Rights and Responsibilities, Student Services
Reference #: MG - YOU - 9732

• Provide leadership, supervision, coaching, and performance management for a team responsible for student conduct and behavioural intervention services.
• Oversee the consistent application of student conduct policies, procedures, and support practices across the institution.
• Lead the development, implementation, and continuous improvement of student conduct, behavioural intervention, and violence risk assessment policies and procedures.
• Manage the investigation and resolution of student conduct concerns, ensuring fair, equitable, and student‑centred processes.
• Serve as a key member of the Behavioural Intervention Team (BIT), coordinating responses to complex student situations involving behavioural concerns or potential safety risks.
• Conduct and oversee violence risk assessments and collaborate with campus partners to develop and implement intervention, safety, and behavioural support plans.
• Respond to urgent and crisis situations, coordinating with internal and external stakeholders to mitigate risk and support student wellbeing.
• Design and deliver training, workshops, and awareness initiatives focused on conduct, behavioural expectations, violence prevention, conflict resolution, and community safety.
• Build strong partnerships across the institution, providing consultation and guidance to faculty, staff, student leaders, counselling services, campus security, accessibility services, and other key stakeholders.
• Oversee case management, record‑keeping, data analysis, and reporting functions, using trends and insights to inform policy development, risk mitigation strategies, and continuous improvement initiatives.
• Contribute to campus‑wide committees and initiatives that promote student wellbeing, community accountability, safety, and a culture of respect and inclusion.

• Bachelor’s degree required;
  Master’s degree in Higher Education, Student Affairs, Law, Social Work, or related field strongly preferred.
• Minimum 4 to 6 years of experience in student conduct, behavioural intervention, or risk assessment in post‑secondary education, including experience with violence risk assessment or BIT teams.
• Experience managing complex, sensitive, or high‑risk student cases, including potential threats to safety, sexual/gender‑based violence, harassment, etc.

• Expertise in student conduct systems, restorative justice, trauma‑informed care, equity, human rights, accessibility, and Canadian privacy legislation.
• Proficiency in violence risk assessment frameworks, threat assessment protocols, etc.
• Excellent conflict resolution, mediation, de‑escalation, and communication skills.
• Strong organizational skills, case management experience, and ability to prioritise multiple concurrent cases.
• Data management, reporting, and trend analysis skills for risk assessment and institutional planning.
• Commitment to equity, diversity, inclusion, accessibility, anti‑racism, and culturally responsive approaches.
• Certification or training in threat assessment, restorative justice, mediation, etc. would be considered an asset.
• Experience developing preventive programming or workshops on violence prevention, conflict management, or behavioural expectations would be considered an asset.

• Annual salary ranging from $85,000, a midpoint of $90,000, and a maximum of $95,000.
• Opportunities for professional growth and advancement within the university.
• Supportive work environment committed to student wellbeing and campus safety.
• Access to university resources and faculty development programs.

Yorkville University and KBRS encourage applications from all qualified applicants, including women, persons with disabilities, Black, Indigenous, and People of Colour (BIPOC), members of the LGBTQ2

SIA+ community, and other equity‑seeking groups. We provide accommodation for applicants with disabilities; to request accommodation, contact  or

Mark Gillis, Partner –
Beth McLennan, Senior Consultant –