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Financial Aid Officer

Job in Toronto, Ontario, C6A, Canada
Listing for: Metro College
Full Time position
Listed on 2026-06-20
Job specializations:
  • Education / Teaching
    Academic Counselor, Education Administration, Adult Education
Salary/Wage Range or Industry Benchmark: 19 - 22 CAD Hourly CAD 19.00 22.00 HOUR
Job Description & How to Apply Below

Metro College of Technology is a private career college in Toronto, Ontario. Since 1998 it has successfully been providing career-focused training programs to the public.

Responsibilities
  • Provide financial aid information to prospective students
  • Provide guidance to students who apply for financial aids, including OSAP, Better Job Ontario, COJG, Social Assistance …
  • Guide students with financial aid application document preparation
  • Prepare and submit financial aid applications to the financial aid providers
  • Inform students of financial aid release orientation and deliver the orientation to them
  • Confirm student's enrollment for fund release
  • Report the student activities to financial aid providers
  • Monitor student's attendance
  • Review refund calculation for withdrawal students and report to the financial aid providers
  • Troubleshoot student financial aid applications
  • Guide students to resolve financial aid troubles
  • Inform students of loan repayment webinar and facilitate the webinar
  • Assist students with grant restoration application when requested
  • Create, maintain, and close student's financial aid files
  • Attend college's related meetings
  • Report to financial aid manager regularly
Qualifications
  • Over 2 years of successful customer service experience
  • Intermediate skills in Microsoft Windows, Word, Excel, PowerPoint, and Outlook
  • Good at and accurate in numbers
  • Patient, approachable, and able to identify needs of customers
  • Be able to prioritize tasks and work in a tight deadline working setting
  • Be able to follow policies, procedures, and instructions
  • Be able to manage events and get things done effectively
  • Be able to find a better way to get work done
  • Be able to work with colleagues and provide support when needed
  • Be able to learn new knowledge and skills and apply quickly
  • Be able to speak clearly and write properly in English
  • Be able to give presentation to a group of people comfortably

Period of the position: 6 month contract

Start Date: Oct 11, 2022

Type of Employment: Full-time

Working place: in office, 789 Don Mills Road, Suite 500, Toronto, Ontario

Salary: $19-22/Hour + bonus

Training provided

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