Learning & Development Associate

Learning & Development Associate – 15 Month Contract

Raymond James Ltd. seeks a Learning & Development Associate to join the Private Client Group team in a hybrid workstyle capacity in our Montreal, Toronto or Vancouver office.

The Associate will enhance employee competencies by designing and conducting branch‑training programs that align with the company’s core values. Responsibilities include performing training needs assessments, designing, delivering curriculum and learning materials, and managing all phases of branch training. The Associate will create learning materials such as job‑aids, e‑learnings, micro‑learnings, newsletter articles, videos, and more, and facilitate webinars and workshop‑style training sessions.

• Collaborate with PCG teams and RJL divisions to identify training requirements.
• Develop, create and deploy a variety of learning materials.
• Write and produce standardized business process user manuals (job aids).
• Assist with layout, editing and organization of content as required.
• Evaluate effectiveness of training by measuring and evaluating feedback from participants.
• Design assessments for verifying learner knowledge and capability and provide summarized reporting.
• Ensure training content is kept up to date through a review and update process.
• Identify training needs by evaluating strengths and weaknesses.
• Deliver training courses and ad‑hoc training for new recruits across the Raymond James business lines.
• Periodically evaluate ongoing programs to ensure they reflect any changes.
• Stay abreast of new trends and tools in employee development.
• Perform other duties as assigned.

• Post‑secondary education in learning principles and/or adult continuing education or instructional skills is an asset.
• Experience in the financial services or brokerage industry is required.
• Proven experience designing multiple training events in a corporate setting.
• Knowledge of instructional design theory and learning principles.
• Familiarity with traditional and modern training methods, tools and techniques.
• Sound decision‑making and organizational skills.
• Ability to apply adult learning principles.
• Ability to think critically and ask targeted questions to determine needs.
• Experience with multiple delivery methods, including e‑learning initiatives.
• Experience in a boardroom training environment.
• Proficiency in business process concepts (workflow diagrams, process mapping).
• Excellent planning abilities, including project management basics.
• Superior interpersonal, written and verbal communication skills.
• French language skills is an asset.

• Ability to work independently.
• Strong presentation and writing skills.
• Knowledge of Articulate Storyline/Rise/360.
• Excellent proficiency with Microsoft 365 and SharePoint online.
• Knowledge of a Learning Management System.
• Quick learner, dependable, professional, creative and innovative.

Flexible work styles, a competitive compensation and benefits package, health benefits, RRSP matching program, Employee Stock Purchase Plan, paid time off, volunteer days, discretionary bonuses, tuition reimbursement, and additional benefits. We also support internal promotion and community involvement.

$60, annually, plus competitive performance bonuses and incentives.

Montreal, Toronto or Vancouver office (hybrid).

Raymond James is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs. We honor, value, respect the uniqueness, experiences, and backgrounds of all associates. For accommodations, candidates should contact Human Resources at  We may use automated or AI‑enabled tools to support parts of our recruitment process.