Counsellor​/Facilitator​/Coach – Skilled Trades

Employment Type
:
Full‑Time, Contract

Position Status
:
Existing Vacancy

Work Hours
: 35 hours per week

Salary
: $30.15 per hour (Level
5)

Contract Period
:
July 13, 2026 to March 31, 2027

Location
: 222 Dixon Road, Suite 207, Etobicoke, ON, M9P 3S5

Final date to receive applications
:
Tuesday, July 7, 2026

The Counsellor, Facilitator, Coach is responsible for coordinating the promotion of the skilled trades program and assisting with the selection of candidates who are eligible to enter Pre‑Apprenticeship, Apprenticeship and/or Reskilling trades programs. The incumbent will perform information sessions, intake and assessment of prospective clients, facilitate skilled trade and job readiness sessions, provide support and conduct evaluations, and work closely with trade partners—including trade schools, unions, educational institutions, community partners and employers—to raise awareness of skilled trades as a viable career path.

• Plan outreach activities for recruiting eligible participants for skilled trade training programs in consultation with the Manager and training partners, collaborating with marketing and outreach counsellors.
• Organise all intake activities for the programs, including arranging information sessions, preparing intake forms, confirming client attendance, and verifying applicant documentation.
• Conduct individual needs assessments with participants, provide wrap‑around supports, resources and referrals to other community services as necessary.
• Provide individual counselling and coaching to participants and assist them in developing individual training and apprenticeship plans.
• Support participants toward achieving journeyperson status and/or Red Seal designation.
• Provide information and support for entry into the trades through Pre‑Apprenticeships, Apprenticeships, trade schools, unions and colleges, as well as job development counselling, job coaching and job retention support.
• Maintain responsibility for training school and trade partner and participant relations, including orienting partners to participant needs, mediating contentious issues and negotiating next steps to enter the trades.
• Develop, organise and facilitate trades and employment readiness components of the program.
• Conduct ongoing evaluations of participant apprenticeship plans.
• Track the progress of participants and maintain participant records throughout the process of them becoming a journeyperson or Re‑Seal designee.
• Secure paid or unpaid placements for group participants.
• Identify employers willing to offer paid or unpaid placements and design work placements, including wage subsidies and incentives.

• In‑depth knowledge of an academic discipline, normally acquired through completion of an undergraduate degree in Social Work, Adult Education, and/or Career Counselling, or equivalent (equivalency considered).
• 1–3 years’ experience in a related field.
• Experience in group facilitation and/or life skills training.
• Flexible counselling approach that de‑escalates tension, teaches conflict resolution and is focused on success.
• Ability to work within an anti‑oppression, feminist framework.
• Ability to deliver culturally sensitive services in a multicultural environment.
• Demonstrated ability to work under pressure.
• Ability to handle crisis situations effectively, both in person and by telephone.
• Strong organisational and interpersonal skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint), e‑mail, the Internet, Zoom, MS Teams and other videoconferencing applications; database programs; knowledge of a Learning Management System is an asset.
• Ability to maintain a positive approach and a professional manner at all times.
• Owning a motor vehicle would be an asset.

A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionised workplace; staff are represented by CUPE Local 2189. This position is not within the Bargaining Unit. For YWCA Toronto employees, this position is not secondable. Please indicate on your cover letter if you are a YWCA Toronto employee.

YWCA Toronto promotes the principles of anti‑oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender‑diverse people of all races, ethnic origins, religions, abilities and sexual orientations. YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities.