Facilitator, Practice Management

TD Wealth – Practice Management | Advice Onboarding & Development

Work Location:

Toronto, Ontario, Canada.

Hours:

37.5. Line of Business:
Human Resources. Pay Details: $96,900 - $136,800 CAD. TD is committed to fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices are designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay offered may vary based on the candidate's skills, experience, knowledge, geographic location, and other business and organizational needs.

Candidates are encouraged to discuss compensation details with recruiters.

We are seeking a highly skilled Facilitator to join our Practice Management Delivery team. This senior facilitator role goes beyond delivery – you will facilitate complex learning experiences and play an active role in shaping how those programs evolve and deliver impact. Success in this role requires both facilitation mastery and deep wealth expertise.

• Lead High-Impact Facilitation
  • Facilitate using a “guide by their side” approach, encouraging participants to problem‑solve and apply concepts.
  • Apply deep subject‑matter expertise in financial planning and private wealth management to ask the right questions, challenge thinking, and guide learners toward accurate, high‑quality outcomes.
  • Facilitate complex learning programs for diverse audiences, including senior leaders and planners/advisors.
  • Create engaging, learner‑driven environments that foster participation, reflection, and application.
  • Lead strategic, discussion‑based learning experiences, validating, challenging, and expanding learner responses.
  • Connect learning to business context and real‑world application.
• Shape Learner Experience & Capability Building
  • Design and facilitate experiences that build capability, not just knowledge.
  • Continuously enhance learner engagement through innovative and digital delivery methods.
  • Create a safe, high‑performance learning environment for practice, feedback, and growth.
  • Partner with leaders and SMEs to prepare for effective delivery.
• Drive Program Excellence
  • Support development, implementation, and continuous improvement of learning programs aligned to business strategy.
  • Contribute to program design by providing facilitator insights, learner feedback, and recommendations.
  • Partner with stakeholders to ensure programs are relevant, scalable, and impactful.
  • Analyze program effectiveness and contribute to ongoing enhancements and innovation.
• Act as a Strategic Partner
  • Consult with business leaders to align learning solutions with priorities.
  • Facilitate strategy sessions, leadership discussions, and capability‑building initiatives.
  • Bring a strong point of view on adult learning, capability development, and program effectiveness.
  • Act as a trusted advisor and subject‑matter expert within Practice Management.
• Build Capability Across the Organization
  • Mentor and coach facilitators, contributing to a community of practice and capability building.
  • Share best practices and elevate facilitation standards across Wealth.
  • Stay current on industry trends, facilitation techniques, and learning innovation.

• 5+ years in facilitation, learning & development, or program delivery.
• Proven ability to facilitate complex, large‑scale, or senior‑level sessions.
• Strong knowledge of adult learning principles and facilitation techniques.
• Experience supporting program design, evaluation, or continuous improvement.
• Strong subject‑matter expertise in financial planning and private wealth management, able to assess, validate, and challenge learner thinking in real time.
• Ability to operate as a subject‑matter expert and strategic partner across teams.
• Education:
  
  Undergraduate degree or equivalent experience. L&D or facilitation certifications are considered an asset.

The opportunity to shape how advisors and leaders grow across TD Wealth. A role that combines impactful facilitation with strategic program influence. A collaborative team environment grounded in creativity, excellence, and continuous learning.

• Loves being in front of a room and creating meaningful learning experiences.
• Think beyond delivery to ask, “What business outcome does this drive?”
• Balances craft (facilitation) with strategy (program impact).
• Brings energy, curiosity, and a desire to continuously evolve how learning happens.
• Is comfortable leaning into ambiguity, asking probing questions, and constructively challenging participants to deepen their thinking.

TD is deeply committed to fostering an environment where all colleagues are encouraged to bring their authentic selves to work, experience equitable opportunities, and feel respected and supported.