Senior Consultant -Learning

Senior Consultant-Learning About the role

The Learning Consultant will partner with the OCM Team, Trainers and Business units subject matter experts and IT functional team to design, support development, delivery and measure learning effectiveness for a Transformation Program. Learning Consultant will collaborate to update learning materials to facilitate achievement of the individual business unit’s and organizational goals pre and post training delivery.

Responsibilities include, but are not limited to:

Conduct training needs analysis to include audience, role/task and training environment

Provide training development support and oversight of instructional designers

Develop the training strategy and curriculum

Develop the course catalog

Conduct train-the-trainer sessions

Update training materials per business unit requirements

Investigate available training methods and procedures to determine the most effective manner by which to meet specific learning needs

Provide general training content buildout reviews support and execution

Assist in identifying and prioritizing learning needs of specific employee segments and recommending training solutions for performance related problems

Develops a means of measuring the effectiveness of state, divisional and locational training programs through piloting, etc.

Required Qualifications:

Bachelor’s degree or foreign equivalent required.

At least 5 years of experience in Learning and Training environment

Live within 2 hours’ drive time or be willing to relocate to one of the following Infosys hub offices – Toronto, ON and Calgary, AB.Candidates authorized to work for any employer in Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration.

Ability to develop a holistic view of training content and performance problems, identify root causes, and suggest training content-based solutions

Analytical, communication, interpersonal, and influencing skills

Collaboration skills including the ability to integrate and act upon the diverse perspectives of business unit managers

Consulting skills including client-facing skills aimed at determining the client’s need, perceived roadblocks, business unit culture, and work environment issues

Knowledge of training and organizational development theories, instructional design models, such as ADDIE, and e-learning standards (e.g., SCORM and AICC)
Project management skills and ability to facilitate organizing and managing multiple priorities and/or projects

Risk mitigation skills to help eliminate potential roadblocks in the delivery of training content

Strong business acumen and understanding of the impact of training on overall organization performance

Ability to evaluate priorities and execute tasks accordingly in a changing environment

Ability to identify and define issues, collect data, establish facts, and draw valid conclusions

Ability to interpret extensive variety of instructions in verbal, written, visual, or multimedia form and deal with several abstract and concrete variables

Ability to work autonomously within global teams and as a liaison to internal clients

Knowledge of classroom-style course delivery

Knowledge of adult learning, instructional design, and curriculum development techniques

Knowledge of training techniques and ability to suggest enhancements to existing training programs

Skill in writing proficiency, visual graphics design, and creative talent

Skill in motivating and coaching individuals

Working knowledge of utilities processes such as Special Billing, Complex Billing, Net Metering, Rates Calculations etc.

Preferred Qualifications:

Bachelor’s degree in organizational development, human resources, education, instructional design, communication, business administration, MIS, or a related field

Training content authoring tools like Articulate , Whatfix, Oracle Guided Learning working knowledge preferred

Ability to interact at all levels of client organizations

Strong executive presence with excellent written and verbal communications skills

Great listener who is humble yet confident with his/her abilities

Strategic thinker who pays attention to detail, but isn’t afraid to roll up his/her sleeves and do what is required to get the job done Creative problem solver

Estimated annual compensation will be $, CAD to $, CAD. EEO Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.