Coordinator, Student Support & Wellbeing; Term

Coordinator, Student Support & Wellbeing (Term)

Reporting dually to the Assistant Director of University Family Housing and the Associate Dean, Residence Life of S&E Student Residences, the Coordinator, Student Support & Wellbeing plays a key role in advancing mental health awareness and wellbeing across residence communities. The position is responsible for developing health education programs and initiatives, providing one‑on‑one resident support and case‑management, and facilitating training and professional development opportunities for residents, staff, and faculty.

The Coordinator works closely with undergraduate and graduate students and partner families, providing mental health support, case management, and educational programming that fosters academic success and personal growth.

• Developing and implementing new programs and initiatives independently
• Developing student assessment plans to support student learning outcomes and competencies
• Conducting a detailed analysis of student feedback and learning outcomes to inform program planning activities
• Developing content for instructional workshops
• Providing proactive support to individuals in distress and making referrals to specific university and community services
• Developing strategies that maximize outreach to students
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Training and coaching student life staff and student leaders

• Bachelor's Degree or acceptable combination of equivalent experience. Master’s Degree in Social Work is preferred.
• Minimum five (5) years of case support work in the field of mental health, with a minimum of three (3) years working with youth and/or post‑secondary population. A minimum two (2) years’ experience in a student residence or similar context.
• Demonstrated experience of case management practices, navigating complex systems and care coordination, and student mental health frameworks.
• Demonstrated success building and strengthening relationships with stakeholders and partners of strategic significance.
• Demonstrated ability to communicate effectively, facilitate discussions, resolve conflict, collaborate with diverse stakeholders, and exercise sound judgment when responding to complex or time‑sensitive situations.
• Experience developing, delivering, and evaluating health education programs, with a thorough knowledge of campus and community wellness resources and supports available to students.
• Demonstrated experience working with, training, and coaching student leaders, clubs, organizations, and student life staff.
• Demonstrated commitment to building meaningful relationships with students and colleagues through an approachable, empathetic, and supportive approach.
• Excellent time management and organization.
• Intermediate skills in Microsoft Office (Word, Excel, and PowerPoint).

• Experience with Star Rez or other housing software.

• Adaptable
• Approachable
• Organized
• Problem solver
• Self‑directed
• Team player

• This is an 18‑month term

Candidates who are members of Indigenous, Black, racialized and 2

SLGBTQ+ communities, persons with disabilities, and other equity‑deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential…