Program Administrator, PGME

About Toronto Metropolitan

For more than 75 years, Toronto Metropolitan University (formerly known as Ryerson University) has been shaping the next generation of leaders through its uniquely innovative, entrepreneurial and career-focused approach to higher education. Driven by bold leadership, cutting-edge research and a deep commitment to academic excellence, TMU collaborates with students, faculties, staff and partners to push boundaries, reimagine solutions and create meaningful change in an increasingly interconnected world.

It’s time to transform medical education. Toronto Metropolitan University’s School of Medicine has been designed from the ground up to shift the paradigm of healthcare delivery and improve the well-being of individuals, families and communities. With a community-driven, intentionally inclusive approach, the new school is training doctors whose cultural awareness and humility are as crucial as their medical skills. Led by Dr.

Teresa M. Chan, a forward-thinking educational leader, TMU’s School of Medicine draws on the university’s commitment to community, equity, and innovation to address rapidly changing healthcare needs. The school will train a new generation of physicians who are ready to learn, to adapt, and ultimately to be agents of change.

We are hiring three Program Administrators (PA) to join the Postgraduate Medical Education team in the School of Medicine. Each Program Administrator provides administrative, operational and program support to an assigned Program Director (PD), faculty, and learners for the School of Medicine's residency program. This role collaborates with regulatory, educational, and accreditation bodies as needed. Under the guidance of the Program Director(s), the PA will address specific needs and inquiries from faculty, learners, and clinical fellows including matters related to recruitment and admissions processes, learner rotation scheduling, learner assessments, faculty evaluation, rotation evaluation processes, and administrative and financial support for the program.

Additionally, the PA assists Residency Program Committee trainees within the department and trainees rotating through the department/division.

• Academic administrative support for the Program Director(s)
• General program office administration including correspondence, documentation prep, learner inquiries and support
• Rotation scheduling and learner support
• Learner assessments and faculty/rotation evaluations
• Registration and records management
• Organizing meetings/special events such as orientation, seminars/training, graduation/convocation
• Canadian Resident Matching Service (CaRMS) process coordination
• Accreditation and documentation support
• Financial management and account oversight

To help us learn more about you, please provide a cover letter and resume describing how you meet the following required qualifications:

• Completion of a Post-Secondary diploma in a related field.
• A minimum of 2 years of previous related administrative support experience.
• Previous experience in medical education and/or healthcare settings is considered an asset.
• Equivalent experience or a combination of equivalent experience and education may be accepted in place of education.
• Superior conceptual, problem solving, and analytical reasoning skills.
• Strong oral and written communication skills.
• Ability to troubleshoot independently and in consultation with key contacts.
• Knowledge of best practices related to strategic program planning and implementation.
• Experience with handling multiple projects/assignments at once; to plan, manage and evaluate a variety of programs and projects simultaneously.
• Decision-making skills.
• Excellent presentation skills and comfortable making presentations to small and medium-sized groups.
• Creative, strategic and an innovative thinker.
• Demonstrates agility in working in a fast-paced and collaborative team environment.
• Superior interpersonal/human relations and ability to establish and maintain multi-sectoral relationships (i.e., across university, hospitals, provincial Ministries and other stakeholders). Ability…